Research & Insight

We're specialists in customer insight. We use research to help our clients understand and improve their customer experience. We work with customer-focused organisations of all shapes and sizes, from multinational corporations to local businesses and housing associations, on projects worth anywhere from £3,000 to over a million.

Customer Research

Customer Research

We're specialists in customer insight. We use research to help our clients understand and improve their customer experience. We work with...

Storytelling

Storytelling

We love customer surveys! They’re robust, clear, focussed on telling the business what it needs to fix, and how. We have to admit, though,...

Employee Research

Employee Research

Employee engagement is incredibly important, and researching it well is key to developing a culture that works for customers. We bring our full...

Panel Research

Panel Research

TLF have an online research panel with over 55,000 UK consumers. Started in 2008 TLF Panel provides a reliable, high quality survey service for our...

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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