Customer Insight is the magazine for managers who are interested in using customer insight (i.e. really understanding what their customers think) to improve business performance. Customer Insight Magazine is suitable for customer service, customer experience, marketing and market research professionals as well as Customer Insight Managers.

Customer Insight Articles

Customer Experience

(46 Articles)

Employee Engagement

(13 Articles)

Book Reviews

(21 Articles)

Latest Thinking

(42 Articles)

Case Studies

(40 Articles)

Previous Issues

(21 Articles)

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